Get to Know Some of the Faces Across Our Global Teams
Chicago
Chicago
Matt Souza
Senior Director, Software
Matt Souza
Senior Director, Software
Chicago, USA
✨ Meet Matt Souza ✨
Read below to see what Matt has to say about his experience thus far working for Coates!
Coates Group has given me the opportunity to thrive and make a real impact on the success of our Software products. By amplifying our customer's voice - I help transform valuable customer insights into exceptional product experiences by ensuring the customer's voice is consistently heard and incorporated into our product strategy whilst focusing on increasing our customer satisfaction, loyalty, and retention.
Sydney
Sydney
Nicola Jersek
Account & Project Manager
Nicola Jersek
Account & Project Manager
Sydney, Australia
👋 Say hello to Nicola Jersek, our Account & Project Manager, based in Australia! 👋
Partnering with clients from key accounts in the ANZ market, Nicola helps bring drive-thru and in-store digital solutions to life, from scoping to delivery.
At work , you'll rarely see Nicola without a snack nearby (especially Shapes or some summer cherries) - and outside of work, she's an avid reader, having finished over 100 book in 2025!
Toronto
Toronto
Sumanjan Raveendran
Manager, Customer Success
Sumanjan Raveendran
Manager, Customer Success
Toronto, Canada
👋 Say hello to Sumanjan Raveendran, our Customer Success Manager, based in Canada! 👋
He leads the team responsible for delivering an exceptional support experience for our customers — managing escalations, driving operational excellence, and building processes that keep customers satisfied.
Outside of work, Sumanjan loves exploring, with Bali being a special place as the first destination he visited with his wife.
Amsterdam
Amsterdam
Renu Pathak
Client Engagement Manager
Renu Pathak
Client Engagement Manager
Amsterdam, Netherlands
👋 Say hello to Renu Pathak, our Client Engagement Manager, based in the Netherlands! 👋
A key connector across global markets, Renu helps drive the growth of our DMB CMS program while championing collaboration across teams and time zones.
From leading our first EU platform deployment, to crafting poetry in her spare time, Renu brings creativity, passion, and purpose to everything she does.
Chicago
Chicago
Xang Hang
Account Manager
Xang Hang
Account Manager
Chicago, USA
Xang works closely with clients to help them navigate the evolving world of digital signage and software, turning complex technology into practical business solutions. At the heart of his role is building trusted relationships and helping clients think beyond their immediate needs to connect technology with their broader goals.
His favourite part of the job is collaborating with teams across North America and around the world. He values the shared ownership across the Crew — celebrating successes, learning from challenges and continuing to grow together.
Outside of work, Xang lives by the motto “You are the company you keep,” surrounding himself with people who inspire him to be his best. His favourite way to unwind is a long walk along Lake Michigan.
Sydney
Sydney
Rajath Samani
Director of Support Delivery
Rajath Samani
Director of Support Delivery
Sydney, Australia
👋 Say hello to Rajath Samani, our Director of Support Delivery, International Markets, based in Sydney! 👋
Leading our technical support team across multiple regions, Rajath plays a key role in delivering reliable support and helping solve complex challenges for our customers.
His favourite part about being part of Coates Group is the people, a supportive team and collaborative culture that makes coming to work something to look forward to.
Outside of work, you’ll often find him on the cricket field, travelling, or exploring creative hobbies — often with his five-year-old son by his side.
Toronto
Toronto
Matt Lewandowski
Senior Art Director
Matt Lewandowski
Senior Art Director
Toronto, Canada
✨ Meet Matt Lewandowski ✨
Matt is a key creative force at Coates, collaborating closely with designers, animators, and developers to bring ideas to life for our clients.
Whether its pioneering creativity or exploring how to elevate brand impact through design, Matt brings energy, vision and a collaborative spirit to everything he does.
Guangzhou
Guangzhou
Christine Zhou
P&C Business Partner (China and Japan)
Christine Zhou
P&C Business Partner (China and Japan)
Guangzhou, China
👋 Say hello to Christine Zhou, our P&C Business Partner for China and Japan, based in China! 👋
Christine is a vital part of the People and Culture team and just celebrated an incredible 8 years at Coates! 🎉
Over the years, Christine has played a key role in supporting our people and driving continuous improvement across the business.
Outside of work, Christine is a certified yoga coach and enjoys spending time with family and friends - especially, if it involves a picnic or a visit to the hot springs.
Sydney
Sydney
Angela Padovan
Director, Sales Operations
Angela Padovan
Director, Sales Operations
Sydney, Australia
👋 Say hello to Angela Padovan, our Director of Sales Operations, based in Australia! 👋
Leading our ANZ Sales Operations team, Angela ensures the Lead-to-Cash process runs smoothly, helping onboard new customers and programs while improving efficiency and simplifying how teams work together.
Angela's favourite part about working at Coates Group is the people. A culture built on trust, support and genuine care makes it a great place to do your best work.
Outside of work, Angela has a creative side, starting out photographing live music at 15 and turning it into a business that’s taken her to festivals and gigs for over a decade.
