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What We Do

Digital Signage Solutions Built on Innovation and Engagement

End-to-End Support for Connected Customer Experiences

Backed by almost 60 years of experience, our Crew create connected restaurant ecosystems through industry-leading technology. Our game-changing CMS, award-winning hardware, and full-spectrum services make it possible for brands of all sizes to create dynamic, data-driven, experiences for their customers at scale – and our end-to-end services ensure you’re supported every step of the way.

MacDonald's innovative drive thru solutions with pre-sell displays, order confirmation units and outdoor digital menu boards created by Coates.

Seamless, Engaging Drive Thru Solutions

Our powerful combination of industry-leading hardware, a dynamic and data-driven CMS, and end-to-end services enables the world’s most prominent brands to deliver unparalleled drive thru experiences for their customers as well as generate impactful ROI.

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MacDonald's Australia indoor digital menu boards.

Indoor Digital Experiences Create a Connected Journey

Build compelling in restaurant experiences through the installation of our digital menu boards, self-service kiosks, CMS software and peripheral solutions.

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Coates' Indoor digital menu boards in MacDonald restaurant.

Digital Menu Boards Engage Customers

Whether you need indoor or outdoor solutions, our digital menu boards consistently drive compelling brand experiences that combine fit-for-purpose hardware and screens, proprietary CMS software, and supporting services.

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MacDonald restaurant self-service kiosk designed by Coates.

Meet Customers Where They Are

Self-service kiosks let customers engage with your brand on their own terms. Our kiosks, digital screens, and custom-built CMS positively impact the customer experience and drive ROI for your business.

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MacDonald ANZ using the digital signage software called Switchboard created by Coates Group for their drive thru solutions.

Create a Data-Driven Digital Journey

Switchboard™, our dynamic and innovative content management system (CMS) offers sophisticated integration capabilities and creates a seamless, connected ecosystem for your brand. Enjoy a single solution that enables dynamic, data-driven menu content across all hardware touchpoints and ensures an engaging ordering experience for customers.

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MacDonald's traditional signage and drive thru solutions created by Coates Group.

Communicate Brand Messages with Impact

Our wayfinding and building signage, pylons, directional signage, canopies, and gantries increase brand exposure while providing customers with critical information. Even better, our start-to-finish services ensure you’re supported from initial concept to completed rollout.

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